There are many things that a buyer should consider when buying diamonds and high-quality jewelry online. But, one of the most important things in this process is to learn more about the website where they will purchase this type of goods.
Needless to say, when people are investing a lot of money on attractive pieces of jewelry, they should focus on the best-selling, well-established online jewelry stores.
According to many satisfied buyers and experts in this area, James Allen is one of the best options currently available on the market.
The following James Allen review should help you decide whether you will use this website to purchase jewelry or not.
James Allen Review: How It All Began…
The name of this brand may suggest that there’s a single person behind this online jewelry store, but the fact is that JamesAllen.com was created by four talented and creative individuals – James Shultz, Dean Lederman, Michele Sigler, and Oded Edelman.
They have teamed up and created one of the most successful websites of this kind. It didn’t take much time before James Allen became an easily recognizable brand which offers some of the best pieces of diamond and bridal jewelry on the Internet.
This is an international online store that provides top-notch diamonds at the best price to customers in almost every country in the world.
It’s interesting how the individual skills and talents of every founder of this site have contributed to the creation of this popular brand.
For instance, Mr. Edelman comes from a family that has been involved in the diamond business for many generations. Shultz was focused on online retailing while Sigler is a land-based retail expert. Finally, Lederman is a well-known diamantaire who has been working in this field for over two decades.
It seems that these four have managed to create a successful online store where visitors and potential buyers can find over 200,000 conflict-free diamonds and many ring settings which are all presented in high-definition 360-degree images.
It’s worth mentioning that the people behind James Allen have created a unique 360-degree Diamond Display Technology which was later adopted by a few other sellers.
With a high number of customizable styles, professional customer support which is available 24 hours a day and a special full money-back guarantee, it is no wonder why James Allen is one of the most popular online jewelry stores today.
Inventory
One of the most important things that you should take into account when using an online jewelry store is the selection of products they have in their offer.
This is one of the strongest selling points when it comes to James Allen. This brand has more than 200.000 diamonds at the moment.
What’s important is that they all come from conflict-free sources. Of course, on this website, you can find diamonds in literally all shapes and 4Cs.
It’ really easy to get lost when you have access to so many diamonds, but the website uses a special system which makes it easier for visitors to find the product that they are looking for.
Another thing that is important to mention here is that every diamond found here is certified by AGS, IGI or GIA, the world’s most famous authorities in the diamond industry. Obviously, the diamonds are graded accordingly.
As a result of the great selection of diamonds, it’s much easier for buyers to pick not only the diamond that they find most attractive in terms of cut, clarity, carat or color but also a diamond that fits their budget. It is impossible to get an opportunity like this in a land-based store.
In fact, you can rarely find other online stores that have an offer like this. On the homepage of this website, you will find five categories of products which unveil the main offer found at James Allen.
Engagement rings
The first place is reserved for the engagement rings.
Buyers should feel free to create their own engagement ring thanks to the special software available on the website. It’s worth mentioning that you can find all kinds of cuts here like round cut rings, princess cut rings and cushion cut rings.
Additionally, you can choose from a few different engagement ring styles including halo, tension, vintage, 3-stone, solitaire, pave, and side-stone.
Since the setting plays an important role in this process, the guys from James Allen have decided to include a few different metals for the rings including gold, white gold, rose gold and platinum.
Lastly, you can also pick engagement rings by designer collection – Verragio, Danhov, Martin Flyer, Jeff Cooper etc.
Wedding rings
James Allen has an equally impressive collection of wedding rings for both men and women.
One of the best things about these wedding rings is that you can choose from different styles and types including classic wedding rings, eternity rings, anniversary rings, diamond rings, carved rings, stackable rings, and alternative metal rings.
Diamonds
The best part about this brand, as we have already mentioned, are the diamonds.
On this website, you will find loose and fancy color diamonds. The loose diamonds include round, pear, emerald, cushion, princess, oval, radiant, Asscher, marquise and heart diamonds.
On the other hand, the more expensive, fancy color diamonds come in the most popular colors including gray, black, brown, orange, green, blue, red, purple, pink and yellow. Just like in the case of engagement rings and wedding rings, buyers are free to design their own jewelry with these diamonds.
True Hearts Diamonds – James Allen is especially proud of their True Hearts collection of round cut diamonds. They represent premium-quality Hearts and Arrows diamonds that come with ideal symmetry and proportions. In addition, they also have top grades for luster and cut. When the viewer stands and looks from a specific angle, the True Hearts diamonds are able to reflect patterns that look a lot like hearts and arrows. We are talking about high-quality gemstones which are polished in a professional way providing a superb internal reflection. They are processed manually by some of the world’s best diamond cutters.
Gemstones
In addition to the engagement rings, wedding rings, and diamonds section, their inventory also includes gemstones.
Some of the most popular types of gemstones you can find on this site include blue sapphires, pink sapphires, yellow sapphires, red rubies, and green emeralds.
Even though most people use them for the creation of rings, you can also design your own earrings and pendants.
Fine Jewelry
In the end, James Allen’s inventory includes fine jewelry.
This is a collection of sophisticated pieces of jewelry which includes diamond and other precious stone fine jewelry which is ideal for any event and occasion.
These are handcrafted items of very high quality.
This section is divided into four different categories. The first one is dedicated to earrings where you can find diamond studs, diamond earrings, gemstone earrings, and pearl earrings. Next on the list are the necklaces – diamond, gemstones, and pearl necklaces. There are also bracelets – diamond, gemstone, and pearl bracelets as well as rings – diamond, gemstone and pearl rings.
Visitors can expect to find a wide array of colorful, exotic pieces of jewelry suitable for any type of event or even for everyday use.
Custom ring design
What’s special about James Allen is that clients can customize a huge number of their handcrafted wedding and engagement rings. They can use color gemstones, and color diamonds as well as alternative metal solutions. In this way, every customer can come up with a unique piece of jewelry that showcases their original style. Needless to say, by using this option, you will get a one-of-a-kind band or ring.
In the past, a process like this was expensive, but thanks to the inventive companies like James Allen, custom ring design is inexpensive and simple.
It’s also a quick process that doesn’t require much effort. As expected, James Allen has a professional design team which is always ready to help clients pick the right diamond and turn their design idea into a modern 3D rendering or even a CAD file (Computer Aided Design file).
It takes no more than 30 days to get the product that you have designed on your own based on your ideas.
The procedure is quite interesting and starts with a selection of a center stone. When you have chosen a stone, you should get in touch with their customer support which will help you choose the rest of the design details. Once you are finished, they will send the details to the design team which will create the rendering. It’s possible to make a few changes before you approve the design and the team starts working on the wedding or engagement ring.
Packaging
For many buyers, packaging plays a very important role which is quite natural. It’s not just the jewelry that you will buy – it’s the way that you will present your gift that plays an important role too.
Video: James Allen Engagement Ring Unboxing
So, James Allen products are packaged in impressive boxes. For instance, their engagement rings are delivered in impressive silver and white boxes which come with embossed butterfly – the brand’s signature.
Under the large box is a smaller box that can fit in a standard pocket.
In other words, you can place in your pocket and reveal it once the time comes without losing the element of surprise.
On the other hand, the large box can be turned into beautiful storage for your jewelry.
Let’s not forget to mention that the box also includes a certification.
You can find the certification issued by IGI, AGS or GIA in the bottom drawer of the special box.
Additionally, you will also find an appraisal certificate, a cleaning cloth, and a quality assurance guarantee.
These boxes are designed in a way which makes them quite resistant and durable. So, you can rest assured that your online order will come in its original state no matter how long it will be traveling.
Pricing
The vast majority of people that are looking for beautiful diamonds and exclusive jewelry have a limited budget.
So, if you are one of the few lucky people, then you should set up a budget before you purchase a diamond or diamond jewelry.
When compared to other popular online jewelry stores, we can freely say that James Allen has decent prizes.
This is especially true when we compare it to traditional land-based stores.
But, it makes sense because online stores don’t have so many expenses like many employees or renting space or investment in inventory.
According to some statistics, the prices found on this website are cheaper up to 40% compared to the ones found in traditional stores.
When you are using James Allen you will know that you are getting even more for the price in our opinion. As previously mentioned, all the diamonds and jewelry are handcrafted by true experts in this field.
Payment methods
While we are talking about pricing, we should analyze another thing that is closely related to money and that’s the payment methods you can use at James Allen. In order to make this process easier, James Allen has decided to include a few different payment methods that can be used by all clients.
The most used payment method is credit card. James Allen accepts MasterCard, Visa, Discover, and American Express. Basically, the most popular credit cards out there. When using a credit card, you will be linked to a page that uses a secure server and special protection. You can also use the help of their customer service department to process the order.
Generally speaking, customers that are using credit cards will get their products shipped on the same address used by the credit card company. But, there’s an opportunity to send the diamonds or other jewelry to another address, but only after verifying your identity. You will need documentation such as a photocopy of credit cards, a driver’s license, a passport or similar documentation to complete this process.
James Allen provides access to special financing options via LJC credit card program. With the help of this financing solution, you can buy a diamond ring or other jewelry even if you don’t have enough money at the moment. If you want to get approval, you will have to meet certain conditions.
Insurance
Truth be told, buying a diamond or high-quality jewelry of any kind is a notable investment for most people. This is why it makes sense to insure your jewelry.
As one of the leading online brands in this industry, the management of James Allen has decided to team up with Jewelers Mutual Insurance Company.
So, whenever you are ready to purchase a product from James Allen online store, you will get a chance to insure your attractive, valuable jewelry with the help of the Jewelers Mutual personal jewelry insurance offer.
This is a simple process that takes just a few minutes. So, this short process can help you get peace of mind. Remember that Jewelers Mutual Jewelry Insurance Company is an insurer that operates in North America and is focused only on jewelry insurance.
There are many reasons why someone would opt for an insurance deal like this.
For instance, with its help, you can get your damaged jewelry repaired and it will come with the same quality as the original piece of jewelry.
It’s also possible to replace lost jewelry with exactly the same model. The insurance deal provides protection against damage, theft, unexplainable disappearance and accidental loss. This is a full worldwide coverage that offers more than simple homeowners insurance.
It is possible for buyers to get a free quote.
Customer Service
There is more than one way to determine whether some brand is taking care of their clients or not and one of the simplest ones is to check their customer service. It turns out that James Allen has developed an efficient, modern customer service solution. This is customer service with agents that are available 24 hours a day, seven days a week.
Return Policy
Purchasing a diamond in a brick and mortar store is completely different than buying one in an online store. It’s easier to get confused when you are buying diamonds online even when a website (like the one that James Allen has) includes many images, animations and offers help before you actually process the order. For this reason, it’s crucial to check the return policy of the seller.
This is another good thing that we have noticed about James Allen. Namely, they have a 100% money back guarantee policy.
But, what does this mean?
Well, in case you are not completely satisfied with the purchase, it is possible to send back the product to James Allen, and you will get a full refund.
You can also replace that product with another one.
In order to use this opportunity, you have to send back the diamond in less than 30 days and the diamond must be in its original, unused state.
There is a free return shipping policy, but this policy applies only to customers that come from the United States. When it comes to returns outside the USA, the free return policy is not working. We should also point out that special orders can’t be returned.
Shipping
Where, when and how you will receive a diamond or jewelry plays an important role in this process too. James Allen promises free shipping worldwide. They have a selection of over ten countries where they are shipping for free.
This is not just a free shipping offer, but it’s also a fast shipping offer that comes with insurance. The best part is that the value of your order doesn’t play a role in this process. As we have mentioned above, each of their products is packaged in a safe way and transportation is insured. They are delivering these packages directly to the customer’s office or home.
US buyers should know that orders that are worth over $500 are shipped with the help of FedEx through their Priority Overnight package. On the other hand, international orders that are worth more than $500 are shipped with the help of FedEx and their International Priority package.
If the order is worth less than $500 and you are a buyer that comes from outside the United States, you will receive the package via FedEx Economy or USPS.
In case you are from the US and the product is worth less than $500, you should know that the product is shipped via FedEx and their Two Day Saver option. You can check the status of your order at any time on the official website. International buyers should consider the possible VAT and other taxes, duties, and surcharges that may be charged by the national authorities of their countries.
Warranty
When a seller has a product that they believe in, they are usually providing warranties. Of course, James Allen is a brand that’s not an exception. Due to the fact that they are making most of the products on their own and the work is done by seasoned, knowledgeable and skilled professionals, they are able to warrant that all the products found in their offer are free from manufacturing issues. The team of professionals they have will repair and take care of the jewelry you both, and they will do this forever.
We have already pointed out that their jewelry is made with the help of the finest materials and carefully inspected before it’s shipped. With their lifetime warranty, James Allen provides free re-polishing, prong tightening, and cleaning.
In case you experience any kind of problem with their diamonds or jewelry or in case you require services that are not part of their lifetime warranty, you can send them for a free evaluation. Once the procedure is completed, you will get an estimated amount of the cost of service.
Other useful services provided by James Allen
At James Allen, you can also use their free engraving offer which is available for almost all wedding bands and engagement rings. In case your ring or band can be engraved, you will notice this option before the checkout process is finished. The customer can choose a combination that consists of up to 20 characters (alphanumeric characters).
Selecting a fitting ring or band can be a little bit problematic when you are doing this online (we have a detailed guide about how to measure ring size) even though this website offers a few in-depth guides that can help you determine the right size.
The design of the website
What’s even better is that the official website (www.jamesallen.com) used by the James Allen brand is always changing and improving. This is quite logical because the requirements are changing and the technology is evolving.
James Allen vs Blue Nile comparison
If you conduct research, you will probably realize that there are dozens of online stores where you can purchase diamonds and exclusive jewelry.
| Inventory | 200000 | 150000 |
| Special Edition | True Hearts™ | Astor by Blue Nile™ |
| Build Your Own Ring | Yes | Yes |
| Physicals Stores | Showroom | Yes |
| WishList | Yes | Yes |
| LiveChat | Yes | Yes |
| Track Order | Yes | Yes |
| 360 View | Yes | Yes |
| Returns | 30 days | 30 days |
| Free Shipping | Yes | Yes |
| Shipping Service | FedEx | FedEx |
| Shipping Countries | 23 | 45 |
Current promotions
James Alles currently runs the most expected Black Friday 2019 promotion with 25% off on engagement rings, wedding rings and fine jewelry.
So don’t wait, and grab this amazing deal right now!
Conclusion
Ranked No. 140 in the Internet Retailer Top 500 list by Digital Commerce 360, James Allen is certainly one of the trendiest online jewelry stores in the world today. This is especially true when it comes to millennial diamond buyers.
This is one of the rare places where you can check high-quality photos of each diamond before you place an order. There are more than 200.000 diamonds on this website and it’s obviously a big thing to get access to HQ, HD photos. I hope you like reding “James Allen Review”.
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